Refund Policy

Last updated: 27 August 2026

QRI.Today is operated by QRI.Today. We want you to feel confident enrolling in our certifications. This page explains how and when you can request a refund.

30-day money-back guarantee

We offer a 30-day money-back guarantee on all course and single-module purchases. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are handled by our payment provider, Paddle, which is the Merchant of Record for all our orders. To request a refund:

1. Visit paddle.net and look up your order using the email address you used at checkout, or
2. Contact us through the contact page and we will assist you.

Please include your order reference (from the receipt Paddle emailed you) so we can locate the transaction quickly.

Processing time

Approved refunds are returned to your original payment method. Depending on your bank or card issuer, the refund typically appears within 5–10 business days after it is processed.

Effect on your access

When a refund is issued for a course or module, access to that course or module is removed from your account. Certificates issued for that course become invalid.

Institutional and custom orders

Institutional cohorts and custom-scoped engagements may have separate refund terms agreed in writing. Where such terms exist, those terms apply for that engagement.

Questions

If you have any questions about this Refund Policy, please contact QRI.Today through the contact page.